Airlines are implementing tighter economy seating configurations on some flights, leading to discomfort for passengers. WestJet traveler Alexandra West reported a noticeable decrease in legroom compared to previous flights, expressing her dissatisfaction with the new seat setup. The airline’s decision to reduce seat pitch to 28 inches in certain rows has sparked controversy, especially after a viral video showcased a family struggling with cramped seating.
Despite inquiries, WestJet did not provide a direct response regarding the seat changes. The airline defended its actions by stating that the modifications were made to increase accessibility and accommodate additional rows. However, passengers like West were not informed about the reduced seat pitch during the booking process, raising concerns about transparency.
Aviation expert John Gradek highlighted the absence of regulations requiring airlines to disclose seat pitch information upfront, unlike European carriers that are more transparent about seating arrangements. WestJet’s pilot representative, Captain Jacob Astin, acknowledged that the new 28-inch pitch seats meet safety standards but may compromise passenger comfort and safety during emergencies.
The tighter seating arrangements have also raised health concerns, with passengers worried about prolonged sitting leading to potential health risks like blood clots. Legal analyst Emily Jansson shared her harrowing experience of suffering a cardiac arrest mid-flight due to a blood clot developed from extended periods of immobility. She emphasized the importance of adequate legroom for passenger well-being, especially in light of health guidelines recommending frequent leg movement during long flights.
Gradek advocated for regulations to ensure a minimum standard of service, including seat pitch, for economy class passengers in Canada. He emphasized the need for transparency and passenger safety in the airline industry to prevent discomfort and health issues arising from cramped seating arrangements.