On Christmas Day, Misty Schofield, a social worker in Saint John, reflected on her clients while at home. In her role at Fresh Start Services overseeing HOPE (Housing Opportunities for People to Excel), she supports homeless individuals and those transitioning into housing. Schofield, feeling the stark contrast of her comfortable surroundings with the struggles of her clients, expressed the emotional toll she experiences.
Fresh Start reported that 36 clients had passed away in 2025, a number that has sadly increased to 38 since Schofield’s post on December 25. The organization’s executive director, Melanie Vautour, highlighted the challenges faced by unsheltered individuals, including managing health conditions and the risks associated with exposure to the elements and toxic substances.
Despite efforts to provide housing and support through initiatives like HOPE, the long-term effects of living on the streets without proper medical care continue to impact individuals. Schofield emphasized the personal burden of each client’s death on her and the constant awareness of those still at risk.
The emotional strain on social workers like Schofield and Vautour is described as “moral injury,” stemming from witnessing preventable harm and systemic challenges. Vautour expressed the ongoing struggle to maintain hope and motivation within the team in the face of recurring client deaths.
While progress is being made with government-funded support programs for unhoused individuals, the slow pace of change means more lives may be lost before significant improvements are realized. Despite the challenges, Schofield and Vautour remain committed to their work, striving to prevent further tragedies within their community.